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General Client Quick Ref Connecting Workspaces Conferencing Editing Content Mail Contacts Documents Bookmarks File Storage Calendaring Instant Messaging Web Publishing Voice Working Offline General Document Keywords Introduction New in this version Introducing FirstClass Introduc ing FirstClass About th e FirstClass system servers clients applications FirstClass objects Mes sages Documents Uploaded files Folders Conferences Workspaces Calendars Contact databases Instant messages Your Desktop Your M ailbox Basic concepts Working with FirstClass opening selecting deleting menus dropdowns moving toolbar buttons Keyboard shortcuts FirstClass windows FirstClass window components FirstCla ss window components The stat us bar main reading navigation panes tree view application butons The main pane The main pane The summ ary bar hidden The navigation pane The navig ation pane Opening the navigation pane The tree view The navig ation bar application buttons hidden The reading pane The reading pane Opening the reading pane Opening obj ects sequentially Running FirstClass in a single window Running in a si ngle window Navigating in t he single window open in same window Back Forward Running FirstClass in multiple windows Running in m ultiple windows Navigating multiple windows Getting the right look for each container Resizing wind ows bring all to front zoom Additional window navigation Up One Level paths Working with the main pane Changing the appearance of the main pane Changing main pane appearance Using split bars to define window panes Hiding the status bar permissions moving Changing the main pane background pictures graphics Working with window panes Changing view properties window panes Changing window pane appearance Windo w pane views Changing the view Chang ing text properties resizable scaled icons lists index card font size color Changing window pane backgrounds pictures graphics view properties FirstClass toolbars About FirstClass toolbars About to olbars Showing and hiding toolbars Resettin g toolbars to the default buttons tooltips Working with toolbar buttons Resizing to olbar buttons Adding toolbar buttons Changing the order of toolbar buttons Displaying or removing text on toolbar buttons Removing to olbar buttons spacers The editing toolbars formatting rulers Working with icons Moving icons Movin g icons Aligning icons to the grid If you can't move an icon Lockin g icon positions Resizing icons scaling Icon titles Showin g the background behind icon titles Hiding icon titles text transparent Working with lists Changes you can make to lists How y our permissions affect your changes Changing text color Hiding column headings Resizing columns Changing column order Showing gridlines Showing row numbers Making text in columns wrap Adding and removing columns permissions panes variable height Sorting list items Sorting ite ms in lists Reversing sort order Showing th e newest item first columns Grouping list items Grouping it ems in lists Collapsing and expanding groups Ungrouping items columns threads Working with objects Hiding objects Hiding objects Unhidin g objects Deleting objects Deleting objects Undeleti ng objects restoring protecting showing hiding Trash Can Printing objects Printing o bjects Specifying print layout defaults Printing a range of pages page numbers Changing object expiry dates deleting Trash Can Working with multiple objects Selecting multiple objects Combining the contents of multiple objects selecting similar summarizing threads Opening objects with a single click Searching for objects Ways to search Quick list view search Searching usi ng the Find form Saving searches Saving se arches Providing access to saved searches outside th e container toolbars finding bookmarks Changing object information Ways to change information Changing in formation for closed objects Changing information for objects on toolbars Changing information for open objects Changing information for messages in multiple loca tions Get Info properties renaming Protecting objects read only uneditable Making objects open automatically autoopen Moving objects Moving and copying to containers Moving and copying objects If you can't move an object expiry protected Changing position within windows Info form toolbars FirstClass folders About folders Creating folders templates Sharing personal information Résumés About résu més Updating y our résumé Viewing others' résumés The FirstClass Directory About the FirstClass Directory About the FirstC lass Directory Opening the Dir ectory italics bold Narrowing the Directory list filtering contacts local remote conferences calendars searching organizations groups What you can do from the Directory Checking who is online Checking who is online How to te ll who is online Hiding your presence Seeing w ho has a container open bold italics Customizing FirstClass Setting FirstClass preferences defaults Specifying your time zone Using custom resources About the Rules & Resources folder pictures customizing rez images graphics Adding picture files to Rules & Resources customizing images graphics Using FirstClass on web browsers Customizing FirstClass for your web browser interfaces menus icons columns pages FirstClass Plugin About Fi rstClass Plugin Installing FirstClass Plugin The FirstClass explorer bar How FirstClass Plugin integrates with your web browser Quitting F irstClass Plugin FirstClass on your computer Where FirstClass files are installed About yo ur computer's shared space Windows locations Mac locations Linux loca tions multiuser multiple application user space Folders installed with FirstClass Download Fcctemp FCP Images Modems Plugins Scripts Settings Tools Platform specifics Special instructions for Linux Running exter nal applications Specifying audio devices Substituting fo nts fcapps KDE audio mixers FCMIXERDEV FCAUDIODEV mapping fcfonts Client Quick Ref Document Keywords Introducing the FirstClass Applications mail calendaring contacts conferences instant messaging workspaces documents web publishing file storage bookmarks keyboard shortcuts Connecting to Servers Document Keywords About connections Types of connections Types of conn ections Where information is saved Connections supported by default local network Internet modem Service Setup fcp settings files mdm About settings files About settin gs files Providing a shared home.fc settings file for multiuser computers If you want different behaviors for the same proto col fcp Configuring connections Local network connections Protocol used by local network connections Information you must supply To config ure your connection TCP/IP High-speed Internet connections Protocol used by high-speed Internet connections Information you must supply To config ure your connection TCP/IP Basic Internet connections Protocol us ed by basic Internet connections Information you must supply To configu re your connection UDP/IP Dialup Internet connections Protocol used by dialup Internet connections Information you must supply To confi gure your connection UDP/IP TCP/IP and UDP/IP protocols About TC P/IP About UD P/IP firewalls Modem connections Protocols u sed by modem connections Information you must supply To configur e your connection TAPI Comm Toolbox ISDN CAPI Modem concepts and standards Flow co ntrol and handshaking Baud rate Fall back Hardware carrier detection DTR hangup Modem standards How Firs tClass works with your modem modulation error correction data compression login logging in Modem connection scripts About modem connection scripts Connection sc ript commands fcl DELAY DISPLAY SEND WAITFOR Advanced configuration window packet size tracing troubleshooting Security and FirstClass connections Changing the encryption level Changing the authentication method secure connection public keys remote servers Logging in Connecting to servers About log ging in Logging in as a registered user Autoregistering Logging in as a guest user Logging in using an IMAP client Connecting to multiple servers Logging in with multiple user IDs Logging in from multiple computers passwords Checking your connections listing time secure disconnecting Disconnecting from a server quitting exiting Connecting automatically Working with settings files Upda ting settings files Clearing resources from settings files Clearing settings files from the FirstClass Login form Service Setup form Flush Cache Changing your password security Troubleshooting Problems with network connections Problems with modem connections No res ponse from the server's modem Host does not appear to be a FirstClass server Commu nication failed while connected Recording connection information Specifying th e trace information to log Generating t he log logging log file debug FCIC.log FirstClass.log fcc.log Workspaces Document Keywords About workspaces About workspaces Creating workspaces Creating workspaces templates Adding applications to workspaces Sharing workspaces members Removing members and workspaces Conferencing Document Keywords FirstClass conferences About conferences About confe rences What you ca n do in conferences subscribing Approving messages in conferences italics moderating Creating conferences Creating conferences Creating co nferences Setting conference permissions Specifying mail handling rules for conference s unpublished Directory mail rules templates Providing information about conferences résumés Accessing Internet mailing lists Subscribing conferences to mailing lists Writing to mailing lists Writing to mailing lists Sending c ommands to mailing lists Editing Content Document Keywords Introduction About object content About object c ontent Searching for text finding Viewing content Changing magnification Changing display mode page width presentation Working with content Adding backgrounds for content Applying backgr ound colors Using picture files as backgrounds Pasting pictures into backgrounds Working with background pictures Saving backgrou nd picture files images graphics tiling file formats viewer window downloading Adding content Copying conte nt from other sources Inserting horizontal lines Inserting page breaks pasting plain text Editing content Basic editing Editing con tent Undoing ed iting changes revert to saved moving copying redoing Spell checking text Replacing text Formatting content About formatting content selecting Changing margins Formatting text Changin g fonts Changing text size Changing text color Changin g other text styles superscript subscript Creating a default text style Formatting paragraphs Changing paragraph alignment Changing paragraph spacing Indenting paragraphs outdenting Working with tabs Adding tab s tops Deleting tab stops Changing de fault tab stops Creating a default paragraph style Formatting horizontal lines Saving formatting as a temporary style Saving a tem porary style Applying the saved style sample Tables Adding tables to content Abou t tables Crea ting tables cells columns rows Converting text to tables Converting tex t to tables How delimiters affect table layout commas tabs paragraphs rows columns Selecting parts of tables Selecting parts of tables Extending selections rows columns cells Formatting tables cells width alignment aligning spacing padding borders Formatting selected cells columns width alignment spacing padding borders colors backgrounds resizing Working with rows and columns Addin g rows Adding columns Moving rows and columns Deleti ng rows and columns cells inserting Merging and splitting cells Merging cells Splitting merged cells rows columns Working with long tables Adding repe ating column headings Inserting pa ge breaks in tables header rows Copying and pasting tables How your sele ction affects what is copied How your selection affects what is pasted Pasting delimit ed text as a table cells commas tabs paragraphs Embedded files About embedded files About embed ded files About thumbn ails images graphics pictures sound files Hiding embedded pictures images graphics showing thumbnails Opening pictures in the viewer window images graphics rotating resizing zoom panning selecting printing thumbnails Saving embedded files Embedding pictures Embedding pictures How pictures are embedded Changing picture properties images graphics pasting inserting padding spacing alignment Embedding pictures as thumbnails Thumbnailing pictures Thumbnailing pictures automatically images graphics Playing embedded sound files voice player Embedding sound files Embedding soun d files Formatting place holders WAV AIFF MP3 SND Mail Document Keywords Reading mail Getting information about senders and recipients résumés user info Opening messages sequentially next previous Selecting what to list filtering unread outgoing incoming unsent Working with message threads About messa ge threads Following m essage threads next previous subjects grouping Dealing with junk mail spam Unread messages Opening only unread messages next previous Listing only unread messages by default hidden summary bar Working with unread flags Turning u nread flags off and on Removing all unread flags mark as read Internet messages Working with Internet messages Viewing Intern et headers Retrieving mail from Internet mail accounts POP3 importing showing hiding Changing the Mailbox view Switching to an Inbox/Outbox display drafts junk mail sent items unified spam Getting notification of new mail About notification notifier offline Activating notification Acti vating notification What you can do from the notification pop up notifier offline Message forms About message forms Messa ge forms The standard message forms About stationery About personal stationery prefilled preaddressed Outlook Creating personal stationery Creating person al stationery Changing perso nal stationery prefilled preaddressed Creating messages Creating messages Creating m essages Using stationery Changing message forms Changing your mail alias for Internet recipients links prefilled preaddressed Addressing messages Addressin g messages using the Directory Addressing messages to conferences Addressing messages to Internet addresses Addressing messages to gateway addresses Using addresses from other messages Using addresses from external sources Removing recipients substituting Adding signatures About signatu res Creating signatures Adding signat ures to selected messages Special message handling Makin g messages urgent Making messages low priority Preventing generation of nondelivery notices Settin g message sensitivity NDN private personal company bulk Keeping track of sent messages receipts notification read delivery route registered Sending messages Sending messages Sendin g messages immediately Sending messages later What happens when you send a message Mailing files using a MAPI-enabled applica tion Unsending messages Checking whether messages have been read history Replying to messages About message replies Replyin g to messages Replying to voice messages Specifying default reply recipients Replyin g automatically autoreply Replying to messages Replyin g to your default recipients Replying to everyone Replying to senders only Replyin g to conferences only Quoting original messages in replies Quoting part of a message Quoting the whole message Specify ing quoted text formatting Forwarding messages Forwarding messages Forwarding messages Forwarding messages automatically Forwarding messages to pagers autoforward Message attachments Attaching files to messages uploading Previewing attached files Previewing atta ched files Working with v iewer windows next previous Attaching recordings to messages sounds WAV AIFF MP3 SND panes voice playing recording Downloading attached files saving italics unapproved Message security About secure messages About S/MIME messages Obtaining sec ure certificates encryption keys Generating certificate files Generatin g certificate files Deciding whether to password protect your private key What to do with your certificate file S/MIME encryption keys Exchanging S/MIME messages Exchan ging S/MIME messages The first time you exchange S/MIME messages How to know you have received an S/MIME message certificates encryption keys icons Controlling mail Making FirstClass your default mail client Sett ing FirstClass as your default mail client Rev erting to your browser's mail client Changing your Mailbox permissions Mail rules Creating rules for automatic mail handling About mail rules Sharing rules spam junk filing deleting receive send messages Rules & Resources folder flags Creating rules for received mail spam junk Creating rules for sent mail spam junk Creating advanced rules spam junk run manually deleting Sorting rules spam junk order Running rules on demand manual spam junk Puttting rules on toolbars spam junk run manually advanced Rules logs spam junk cost compiling Contacts Document Keywords About contact management About contact management About contact management Your Contacts folder mail lists contact databases Working with contacts Viewing contact databases Controlling how you view contact information Navigating to a particular name Grouping your contacts mail lists Contacts folder index card view sorting last name forms Adding contacts Adding contacts to your Contacts folder Adding contacts to contact databases Creating m ail lists Importing/exporting About importing and exporting contacts vCard vcf Excel csv delimited Importing contacts Importing contacts using vCard format Importing contacts using Excel format vcf csv delimited Exporting contacts vCard Excel Outlook BlackBerry Creating contact databases Creating contact databases Creating c ontact databases Setting co ntact database permissions Documents Document Keywords Documents About documents About do cuments About yo ur Documents folder forms Creating documents Creating st andard documents Creating documents using special forms Updating d ocuments templates saving save as Memos About memos About mem os Creating m emos Palm sync Exporting memos Presentations Creating presentations backgrounds pictures slides templates Showing presentations slides Distributing presentations Distributing presentations Providing us er guidance read only My Shared Documents About My Shared Documents About the My Shared Documents folder Viewing other s' shared documents Creating content for My Shared Documents Bookmarks & Other Links Document Keywords About links Linking to objects Types of links Renaming or deleting links Locating a link's target bookmarks toolbars aliases shortcuts URLs embedded Links in containers Creating links to your own server aliases shortcuts Desktop Creating links to other FirstClass servers aliases shortcuts Creating links to web pages aliases shortcuts Bookmarks About bookmarks About your Bookmarks folder Using bookmarks when not in the Bookmark s folder aliases shortcuts links Creating bookmarks aliases shortcuts links Importing bookmarks from web browsers Importing b ookmarks using an add bookmarks button Importing b ookmarks from a file aliases shortcuts links favorites Bookmarks folder Add to FirstClass Bookmarks button Links on toolbars Creating links on toolbars URLs web pages aliases shortcuts URL links in content Creating URL links Creating URL links to servers Creating URL links to web pages aliases shortcuts How URL links behave aliases shortcuts formatting Markers in content About markers inserting links Embedding markers Embedding mark ers and then naming them Embedding prena med markers inserting Working with markers Renamin g markers Listing m arkers Links embedded in content About embedded links aliases shortcuts Dragging and pasting to create links Dragging Fi rstClass objects into content Pasting copied FirstClass content as a link Dragging markers into content Dragging web page addresses into content aliases shortcuts URLs Creating links directly Creating links an d then typing link text Making selected content a link aliases shortcuts inserting Working with embedded links Testing li nks Changing link properties Listing lin ks aliases shortcuts Troubleshooting links If links don't work for other users permissions aliases shortcuts Relative versus absolute links About r elative links About absolute links Changin g link types paths URLs aliases shortcuts File Storage Document Keywords Introduction About storing files in FirstClass About st oring files Specifying the default folder for downloaded files About your File Storage folder About picture thumbnails uploading downloading sharing Interrupted file transfers Interrupting fi le transfers Resuming file transfers to servers Resuming file transfers to your computer uploading downloading italics Storing files in containers Methods for storing files uploading importing Uploading files Uploading recordings Insert Voice Importing files Copying stored files to your computer Downloading files Transferring FirstClass objects Exporting and importing FirstClass objects Exporting F irstClass objects Importing exported FirstClass objects How attachm ents are handled RTF Calendaring Document Keywords About calendars About calendars About ca lendars Types of calendars Opening calendars Printing c alendars events tasks resource group location Calendar views Types of calend ar views Customizing cal endar views month work week start day Today list numbers background colors Calendar reminders About calenda r reminders Forwarding ca lendar reminders to pagers snooze Calendar navigation General navigation next unread Using the mini month pane Using the mi ni month pane to navigate Making selections in the mini month pane How the mini month pane affects the view day week Events About events Viewing events Responding to invitations Sending invitati ons over the Internet mail lists tentative accept decline vCalendar Creating events Crea ting events directly in calendars Adding events from other calendars Using messages and documents to create even ts scheduling conflicts repeating reminders priority copying group Updating calendar events Chan ging calendar events Changing one occurrence of a repeating event Updati ng received events moving time reminders colors categories accept tentative decline Deleting calendar events repeating Tasks About tasks Viewing tasks Deleting tasks overdue incomplete Today list Creating tasks Cre ating tasks directly in calendars Adding tasks from other calendars Using messages and documents to create task s copying Updating tasks Upda ting tasks Chan ging task status completed state editing moving Importing/exporting About importing and exporting calendar items events tasks vCalendar Excel delimited vcs csv Importing calendar items events tasks vcs Exporting calendar items events tasks Creating public calendars Creating public calendars Creating calend ars Setting calenda r permissions group resource location unpublished Directory templates Providing information about calendars résumés Instant Messaging Document Keywords About instant messages About instant messages About instant m essages Setting instant messaging preferences chat rooms italics sounds transcript panes inviting Joining instant messages Responding to i nstant message invitations Joining public ch at rooms résumés Starting instant messages Starting private instant messages inviting italics Creating chat rooms Using instant messaging Contributing to instant messages Contributing to instant messages Leaving insta nt messages transcripts pausing Inviting others to instant messages catch up Adding files to instant messages Attaching files to in stant messages Embedding recordi ngs in transcripts playing sounds Moderating instant messages hand up allowed disallowed Saving transcripts Saving t ranscripts Archivin g public chat room transcripts protecting Web Publishing Document Keywords About web publishing Creating a web site Abou t the Web Publishing folder About your web site's structure Changing your web site's overall appearance Hiding unfinished pages How others can access your web site tree view order sorting home page templates view in browser URLs unapproved Viewing others' web sites Web pages Creating basic web pages templates saving save as view in browser Blogs Creating blogs Creating blogs How othe rs can access your blog web publishing RSS feed readers subscribing Creating blog entries web publishing Podcasts Creating podcasts Creating p odcasts Providing more information about podcasts web publishing RSS iTunes Music Store album art episodes Creating podcast episodes web publishing recording sound files Web calendars Creating web calendars web publishing Listing folders Creating listing folders uploading files web publishing Web folders Creating web folders web publishing Creating a links area bookmarks web publishing Working with pre-8.3 content Using web publishing with existing content Issues with old web site content Switching to we b publishing HTML templates home page index default My Web Site appearance Voice Document Keywords Messages Voice/fax messages Listening to voice messages Reading fax messages Dealing with Called, No message notifications Voice greetings About voice greetings Creating and customizing voice greetings Types of voice greetings The order your greetings will play Creating voice greetings Creating voice menus Unified Communications User guides Unified Communications User Guide for FirstClass TUI Unified Communications User Guide for Meridian TUI Unified Communications User Guide for Centigram TUI Unified Communications User Guide for Octel TUI Quick References Unified Communications Quick Reference for FirstClass TUI Unified Communications Quick Reference for Meridian TUI Unified Communications Quick Reference for Centigram TUI Unified Communications Quick Reference for Octel TUI Working Offline Document Keywords About FirstClass Personal About FirstClass Personal About FirstClass Personal Your offline Desktop replication synchronization What you can do with FirstClass Personal About your personal store About your personal store Backing up your personal store ppo Installing FirstClass Personal Installing FirstClass Personal Installing FirstClass Personal Configuring FirstClass Personal If your password changes Using FirstClass Personal Starting FirstClass Personal If you are currently connected to a server If you aren't currently connected to a server If this is the first time you have used FirstClass Personal Setting up your offline conferences Setting up your offline conferences Specifying offline conferences Removing offline conferences Working with messages offline Read ing and responding to messages offline Sending messages offline replication Troubleshooting Problems using FirstClass Personal You can't work offline FirstClass Personal doesn't connect to the server No matching names were found in the Directory when you addressed a message You can't access a conference You get an error when FirstClass Personal tries to replicate You see duplicate items FirstClass Personal logging FirstClass Personal console log FirstClass Personal logs fcspra.log tracing replication synchronization