[Image:81903_22607_2.png]Book resources for a presentation Minimum version: FirstClass 8.3 Audience: Business professionals Experience: [Image:9203_22631_1.png] FirstClass applications used: [Image:9203_24337_3.png][ fcp://@fc.onlinehelp.com,%237600229/En/OnlineHelp/Client Help/Calendars ]Calendars [Image:9203_31709_1.png] Summary Looking for a simple way to organize the location and resources you need for your presentation? Consider using a FirstClass calendar. Instead of sending out printed memos and filling out request forms, you can use a group calendar in FirstClass to invite participants, reserve multimedia resources, and book locations. Here is a comparison of the conventional way you may book resources and how you would do it in FirstClass. [Image:92203_31828_0.png] [Image:9203_31709_1.png] Example Michael Green is vice president of Sales and Marketing at Husky Planes. Several times a year he showcases the company's newest products for his sales staff. His presentations usually consist of a promotional videotape from the Marketing department accompanied by a slide presentation. Michael schedules the presentation, invites members of the sales department, and books the boardroom and multimedia resources all at the same time. He doesn't have to leave his office to ensure that his presentation goes off without a hitch. Here are the steps he takes to handle the arrangements: STEP 1: Schedule presentation Michael schedules the presentation in the Sales Dept Calendar by creating a new event entitled New Product Promo. This is the new event he created. [Image:8102006_91145_0.png] STEP 2: Reserve venue Each resource or location Michael wishes to book has its own calendar. When he schedules an event, he simply enters the name of the resource calendar or location calendar on the Scheduling tab of the event he is booking. If there is a time conflict, it will show immediately and he can decide how to handle it. Michael reserves the company's mid-sized boardroom using the Scheduling tab. STEP 3: Reserve resources Michael also reserves a large screen television, a video cassette recorder, and a video projector. This is the Scheduling tab where he books the resources. [Image:882006_33623_2.png] When he entered his requests on the Resources tab for the New Products Promo event, a new event appeared in each item's calendar. Husky Planes' IT department monitors the resource and location calendars and ensures that requested equipment is ready for use when scheduled. This is the calendar for the video projector that John booked. [Image:882006_32721_0.png] STEP 4: Invite participants Michael invites the members of the sales department by entering their names on the Scheduling tab. From this screen, he sees who may have a time conflict. He adjusts the date and time as needed (the booked times for the resources and locations will also change automatically). The presentation will then appear in each of their personal calendars. This is the Scheduling tab where he invites participants. [Image:882006_33910_4.png] [Image:9203_31709_1.png] Variation If Michael has content he wishes to share before the presentation, he can attach it to the calendar event at the time of scheduling or type it in the text box on the event form. This is the event he created. He attached a file for review and included an agenda in the text area. [Image:882006_32224_4.png]

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Types of connections Where information is saved Connections supported by default         Note We assume that your connection is already set up and working properly. We only discuss how to tell FirstClass about your connection. If you don't know what connection type to use after reading this help, contact your administrator. Types of connections These are the ways you can connect to a FirstClass server: local network Your computer is plugged into a high-performance local area network (LAN) that allows you to communicate with any other computer within the network. This is the most common method for people connecting from medium- to large-sized businesses. You may also hear the term TCP/IP applied to this type of connection. Internet Your computer connects to the server through the Internet. There are several levels of Internet connections: high-speed Internet An Internet connection that is fast and causes few problems. It may use a cable or DSL modem. Internet A basic Internet connection that is not always reliable (you get errors and disconnects). dialup Internet A connection that dials up to connect to the Internet. modem Only applies to Windows. Your computer connects directly to the server through a modem. The modem used by your computer uses a telephone line to communicate with a modem at the server site. There are several types of modem connections, including ISDN. You may also hear the term TAPI for your type of connection. Top Where information is saved Depending on your connection type, when you configure a connection, you supply information on one or two forms: Service Setup Contains information such as the server address. This information is stored in your settings file. Configure Connection Contains information about your connection protocol (how your computer connects to the server). This information is stored in the appropriate .fcp file. There is one .fcp file for each connection protocol. Normally, all settings files that use the same connection protocol obtain their connection information from the same .fcp file. The .fcp files are located in the FirstClass FCP folder. Top Connections supported by default By default, only local network and Internet connections are supported by the FirstClass client. If you are using Windows and have a modem connection, you must install files that support your protocol. These files are available from the Downloads section of our web site. Download the appropriate .fcp file to the FirstClass FCP folder. If you are going to use a modem, you must also download the appropriate modem file (.mdm) to the FirstClass Modems folder. Top Information on specific connections Local network connections High-speed Internet connections Basic Internet connections Dialup Internet connections Modem connections