[Image:81903_22607_2.png]Book resources for a presentation Minimum version: FirstClass 8.3 Audience: Business professionals Experience: [Image:9203_22631_1.png] FirstClass applications used: [Image:9203_24337_3.png][ fcp://@fc.onlinehelp.com,%237600229/En/OnlineHelp/Client Help/Calendars ]Calendars [Image:9203_31709_1.png] Summary Looking for a simple way to organize the location and resources you need for your presentation? Consider using a FirstClass calendar. Instead of sending out printed memos and filling out request forms, you can use a group calendar in FirstClass to invite participants, reserve multimedia resources, and book locations. Here is a comparison of the conventional way you may book resources and how you would do it in FirstClass. [Image:92203_31828_0.png] [Image:9203_31709_1.png] Example Michael Green is vice president of Sales and Marketing at Husky Planes. Several times a year he showcases the company's newest products for his sales staff. His presentations usually consist of a promotional videotape from the Marketing department accompanied by a slide presentation. Michael schedules the presentation, invites members of the sales department, and books the boardroom and multimedia resources all at the same time. He doesn't have to leave his office to ensure that his presentation goes off without a hitch. Here are the steps he takes to handle the arrangements: STEP 1: Schedule presentation Michael schedules the presentation in the Sales Dept Calendar by creating a new event entitled New Product Promo. This is the new event he created. [Image:8102006_91145_0.png] STEP 2: Reserve venue Each resource or location Michael wishes to book has its own calendar. When he schedules an event, he simply enters the name of the resource calendar or location calendar on the Scheduling tab of the event he is booking. If there is a time conflict, it will show immediately and he can decide how to handle it. Michael reserves the company's mid-sized boardroom using the Scheduling tab. STEP 3: Reserve resources Michael also reserves a large screen television, a video cassette recorder, and a video projector. This is the Scheduling tab where he books the resources. [Image:882006_33623_2.png] When he entered his requests on the Resources tab for the New Products Promo event, a new event appeared in each item's calendar. Husky Planes' IT department monitors the resource and location calendars and ensures that requested equipment is ready for use when scheduled. This is the calendar for the video projector that John booked. [Image:882006_32721_0.png] STEP 4: Invite participants Michael invites the members of the sales department by entering their names on the Scheduling tab. From this screen, he sees who may have a time conflict. He adjusts the date and time as needed (the booked times for the resources and locations will also change automatically). The presentation will then appear in each of their personal calendars. This is the Scheduling tab where he invites participants. [Image:882006_33910_4.png] [Image:9203_31709_1.png] Variation If Michael has content he wishes to share before the presentation, he can attach it to the calendar event at the time of scheduling or type it in the text box on the event form. This is the event he created. He attached a file for review and included an agenda in the text area. [Image:882006_32224_4.png]
   
LC11007
 
 
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You can't work offline
If an error occurs while you are working offline, FirstClass Personal reports the error in a message sent to your offline Mailbox. For more information on a specific error, contact your administrator.

You can't work offline
Make sure that FirstClass Personal has been installed correctly. Both the FirstClass Personal application and your ppo folder must be in the same folder in your user space.
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FirstClass Personal doesn't connect to the server

Possible reason
Additional information
Your settings file isn't configured correctly.
FirstClass Personal isn't configured correctly.
Make sure the user ID and password are correct in FirstClass Personal's settings.
A modem connection failed.


No matching names were found in the Directory when you addressed a message

Possible reason
Additional information
You entered the name incorrectly.
You don't have an offline copy of the Directory, or it's out of date.
If you specified that you didn't want to replicate Directory information offline, you must configure FirstClass Personal to accept unknown names.


You can't access a conference

Possible reason
Additional information
Conference replication is not set up correctly.
Remember to create a copy in the online version of your Offline Conferences folder for every conference you want to access using FirstClass Personal.
Automatic conference replication is disabled.
Either reconfigure FirstClass Personal to specify that you want conferences to replicate on each connection, or connect manually.
You were never granted access to the conference.
Contact the conference owner to verify whether you have access to this conference.
You don't have permission to see the conference.
You have the same access permissions offline as you do online. If you can't view a conference online, you can't view it using FirstClass Personal.


You get an error when FirstClass Personal tries to replicate
Check with your administrator to make sure that you are allowed to work offline.
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You see duplicate items
For those objects that FirstClass Personal synchronizes (your personal calendar, and Contacts, Documents, and Bookmarks folders), it's possible to get duplicate items after a synchronization.
This happens when an item has been updated both online and offline between synchronizations. In this case, FirstClass creates a copy of both versions.
To solve this problem, make sure one version contains what you want, then delete the other version. You can do this either offline or online.
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