[Image:81903_22607_2.png]Book resources for a presentation Minimum version: FirstClass 8.3 Audience: Business professionals Experience: [Image:9203_22631_1.png] FirstClass applications used: [Image:9203_24337_3.png][ fcp://@fc.onlinehelp.com,%237600229/En/OnlineHelp/Client Help/Calendars ]Calendars [Image:9203_31709_1.png] Summary Looking for a simple way to organize the location and resources you need for your presentation? Consider using a FirstClass calendar. Instead of sending out printed memos and filling out request forms, you can use a group calendar in FirstClass to invite participants, reserve multimedia resources, and book locations. Here is a comparison of the conventional way you may book resources and how you would do it in FirstClass. [Image:92203_31828_0.png] [Image:9203_31709_1.png] Example Michael Green is vice president of Sales and Marketing at Husky Planes. Several times a year he showcases the company's newest products for his sales staff. His presentations usually consist of a promotional videotape from the Marketing department accompanied by a slide presentation. Michael schedules the presentation, invites members of the sales department, and books the boardroom and multimedia resources all at the same time. He doesn't have to leave his office to ensure that his presentation goes off without a hitch. Here are the steps he takes to handle the arrangements: STEP 1: Schedule presentation Michael schedules the presentation in the Sales Dept Calendar by creating a new event entitled New Product Promo. This is the new event he created. [Image:8102006_91145_0.png] STEP 2: Reserve venue Each resource or location Michael wishes to book has its own calendar. When he schedules an event, he simply enters the name of the resource calendar or location calendar on the Scheduling tab of the event he is booking. If there is a time conflict, it will show immediately and he can decide how to handle it. Michael reserves the company's mid-sized boardroom using the Scheduling tab. STEP 3: Reserve resources Michael also reserves a large screen television, a video cassette recorder, and a video projector. This is the Scheduling tab where he books the resources. [Image:882006_33623_2.png] When he entered his requests on the Resources tab for the New Products Promo event, a new event appeared in each item's calendar. Husky Planes' IT department monitors the resource and location calendars and ensures that requested equipment is ready for use when scheduled. This is the calendar for the video projector that John booked. [Image:882006_32721_0.png] STEP 4: Invite participants Michael invites the members of the sales department by entering their names on the Scheduling tab. From this screen, he sees who may have a time conflict. He adjusts the date and time as needed (the booked times for the resources and locations will also change automatically). The presentation will then appear in each of their personal calendars. This is the Scheduling tab where he invites participants. [Image:882006_33910_4.png] [Image:9203_31709_1.png] Variation If Michael has content he wishes to share before the presentation, he can attach it to the calendar event at the time of scheduling or type it in the text box on the event form. This is the event he created. He attached a file for review and included an agenda in the text area. [Image:882006_32224_4.png]

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No response from the server's modem Host does not appear to be a FirstClass server Communication failed while connected To test your modem configuration, connect to another modem using a terminal emulation package (for example, Windows Terminal for Windows systems). For more information, see your modem documentation. Certain problems are reported by FirstClass. In this case, they have a FirstClass error number. Make of note of this number in case you need to contact your administrator. No response from the server's modem Possible cause Additional information the modem at the other end isn't connected to a FirstClass system Make sure you are specifying the correct modem phone number, with any necessary dialing prefixes, in your service setup information. your modem is incompatible with the server's modem This is especially common for modems that offer high speeds or advanced protocols. Try lowering the baud rate in your connection information. a poor phone connection is causing line noise This is common for long distance calls. Try the call again. you specified the wrong modem type for your modem when you configured connection information the value of the connect timeout register (S7) is too short Use a text editor to open the modem (.mdm) file you are using and change the MLTO value. This value is in 60ths of a second. Try 90 seconds (MLTO=5400). Your value here will map to the S7 register. For more information on the S7 register, see your modem documentation. Top Host does not appear to be a FirstClass server Possible cause Additional information the two modems negotiated, but the system at the other end didn't respond to the FirstClass login request Make sure you are specifying the correct modem phone number, with any necessary dialing prefixes, in your server setup information. Top Communication failed while connected When a modem connection fails while a call is in progress, the cause can be difficult to identify. Possible cause Additional information a poor phone connection is causing line noise This is common for long distance calls. Try the call again. another application, such as a screen saver, graphics application, or file compression utility, running on your computer is using up available system resources Quit other applications and try again. the network packets may be interfering with the serial port, if you have a high-speed modem and are also connected to a network Disable the network connection and try again. the baud rate that was specified when you configured connection information is too high Top