[Image:81903_22607_2.png]Book resources for a presentation Minimum version: FirstClass 8.3 Audience: Business professionals Experience: [Image:9203_22631_1.png] FirstClass applications used: [Image:9203_24337_3.png][ fcp://@fc.onlinehelp.com,%237600229/En/OnlineHelp/Client Help/Calendars ]Calendars [Image:9203_31709_1.png] Summary Looking for a simple way to organize the location and resources you need for your presentation? Consider using a FirstClass calendar. Instead of sending out printed memos and filling out request forms, you can use a group calendar in FirstClass to invite participants, reserve multimedia resources, and book locations. Here is a comparison of the conventional way you may book resources and how you would do it in FirstClass. [Image:92203_31828_0.png] [Image:9203_31709_1.png] Example Michael Green is vice president of Sales and Marketing at Husky Planes. Several times a year he showcases the company's newest products for his sales staff. His presentations usually consist of a promotional videotape from the Marketing department accompanied by a slide presentation. Michael schedules the presentation, invites members of the sales department, and books the boardroom and multimedia resources all at the same time. He doesn't have to leave his office to ensure that his presentation goes off without a hitch. Here are the steps he takes to handle the arrangements: STEP 1: Schedule presentation Michael schedules the presentation in the Sales Dept Calendar by creating a new event entitled New Product Promo. This is the new event he created. [Image:8102006_91145_0.png] STEP 2: Reserve venue Each resource or location Michael wishes to book has its own calendar. When he schedules an event, he simply enters the name of the resource calendar or location calendar on the Scheduling tab of the event he is booking. If there is a time conflict, it will show immediately and he can decide how to handle it. Michael reserves the company's mid-sized boardroom using the Scheduling tab. STEP 3: Reserve resources Michael also reserves a large screen television, a video cassette recorder, and a video projector. This is the Scheduling tab where he books the resources. [Image:882006_33623_2.png] When he entered his requests on the Resources tab for the New Products Promo event, a new event appeared in each item's calendar. Husky Planes' IT department monitors the resource and location calendars and ensures that requested equipment is ready for use when scheduled. This is the calendar for the video projector that John booked. [Image:882006_32721_0.png] STEP 4: Invite participants Michael invites the members of the sales department by entering their names on the Scheduling tab. From this screen, he sees who may have a time conflict. He adjusts the date and time as needed (the booked times for the resources and locations will also change automatically). The presentation will then appear in each of their personal calendars. This is the Scheduling tab where he invites participants. [Image:882006_33910_4.png] [Image:9203_31709_1.png] Variation If Michael has content he wishes to share before the presentation, he can attach it to the calendar event at the time of scheduling or type it in the text box on the event form. This is the event he created. He attached a file for review and included an agenda in the text area. [Image:882006_32224_4.png]
   
LC1020
 
 
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Specifying the trace information to log
You can log trace information that tells you how the connection between your FirstClass client and a server is operating. You can use this information to help you solve your problem on your own, or with the help of your administrator. Trace information can be logged for various connection events. This information is added to the standard logging information in the FirstClass client log file.


Specifying the trace information to log
1       Open the FirstClass Login form.
2       Make sure a settings file is selected at "Address" that uses the type of connection (for example, LOCAL NETWORK) for which you want to log trace information.
81203_42521_14.png        Note
Trace information will be logged for every settings file that uses this type of connection.
3       Click Setup to open the Service Setup form.
You can verify that you are configuring the correct connection type by looking at the value in "Connect via". For example, to log trace information for a modem connection, this field should say MODEM.FCP.
4       Click Configure.
5       Click the Advanced tab on the configuration form.
6       Select the events for which you want trace information at "Trace options".



Generating the log
Windows
To generate the log file, add the following line in the [FCSetup] section of the FCIC.ini file in your Windows folder:
debug=1
The log file is called FCIC.log, and is located in the FirstClass application folder. The file is saved with an extension of .old the next time you start FirstClass (if debug=1 is still set). If you need to save several log files, rename each one with a unique name before you next start FirstClass.
Mac
To generate the log file, press Command Option as you start FirstClass. You will see a console window, which is an online version of the log that is being generated.
The log file is called FirstClass.log, and is located in ~/Library/FirstClass. The file is overwritten each time you start the client using Command Option. To save log information permanently, rename the log file before you next start FirstClass.
Linux
To generate the log file, start the FirstClass client from a terminal window, and redirect logging information to the file name and location of your choice. The following example starts FirstClass and redirects logging information to a file called fcc.log in the ~/firstclass directory:
/opt/firstclass/fcc >~/firstclass/fcc.log &
The log file is overwritten each time you start the client using this command. To save log information permanently, you can:
•       rename the log file before you next start FirstClass
•       append new logging information to the existing file by using >> instead of > in your redirect command.